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Provider Contact

Contact the BRC (Benefits Resource Center) for the inquiries listed.

InquiryCompanyContact Information
  • General coverage inquiries
  • Benefit plan & policy questions
  • Certifications of Coverage
  • Eligibility & claim problems with carriers
  • Information about claim appeals & process
  • Transition of care when changing carriers
  • Claim escalation, appeal & resolution
  • Medicare basics with your employer plan
  • Coordination of benefits
  • Finding in-network providers
  • Access to care issues
  • Obtaining case management services
  • Filing claims for out-of-network services

BRC
(Benefit Resource Center)







 









 

1-855-874-0829
8am- 5pm
M-F
BRCMidwest@usi.com








 

 

 

 

 

The University contracts with the following providers to offer benefits to employees. Please call these providers directly with inquiries as they have direct access to your account information.

Type of CoverageCompany LogoContact Information

Medical
Thumbnail
1-844-995-1752
8 am- 6 pm
M-F
Cobra 1-866-475-3931
Prescription Drug
 
CVS Caremark
1-888-964-0089
24 hours/day
7 days/week
Specialty Pharmacy
CVS Caremark
1-866-387-2573
Specialty Pharmacy
PrudentRx
1-800-578-4403

Dental and Orthodontia
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1-866-641-7762
8am-7:30pm
M-F

Vision
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1-800-877-7195
8 am- 10 pm (PT)
M-F
Flexible Spending Accounts
health equity- ww icon
1-877-924-3967
8 am - 8 pm
M-F
Employee Assistance/
Work Life Program
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1-800-227-6007
24 hours/day
7 days/week
Long Term Disability
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1-800-858-6843
or 740-593-1647
Short Term Disability
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1-866-224-9402
or 740-593-2096
Life Insurance
Minnesota Life
1-800-843-8358
Life Insurance Conversion
Minnesota Life
1-866-365-2374


Benefits Office

Type of ServiceContact Information
Benefits Enrollment740.593.1649
8 am- 5 pm, M-F
Eligibility
740.593.1649

8 am - 5 pm, M-F

Life Insurance740.593.1649
8 am- 5 pm, M-F
Educational Benefits740.593.1636
8 am- 5 pm, M-F

Retirement

Type of ServiceContact Information
Retirement740.593.9360
8 am- 5 pm, M-F
Alternative Retirement PlanProvider Listing
Supplemental Retirement PlansProvider Listing